Don’t see the answer to your question below? Email us!
Q: What are the domestic shipping options?
A: Standard shipping (3-5 days) is always free for orders within the US. Expedited shipping (2 days) is available as an upgrade at checkout.
Q: Is international shipping available?
A: Orders can be shipped internationally anywhere in the world. This option is selected at the checkout page.
Q: Are returns allowed?
A: Returns are accepted within 30 days of receipt of your watch.
Q: How much is return shipping?
A: Return shipping is on us, making it a no risk purchase!
Q: What forms of payment are accepted?
A: You can pay on our site using PayPal or any major credit/debit card.
Q: Are the watches water resistant?
A: The watches are water resistance up to 100M/330ft, which means you can swim/surf in your Vierra with no worries.
Q: What makes Vierra stand out from the rest?
A: Our watches are packed with features that other watches in the same price point don’t have. Ex. 100M Water Resistance, Sapphire Crystal, Lifetime Warranty.
Q: What are the specs of the watches?
A: All of the specifications are located on each of the product pages.
Q: Are extra bands available for purchase?
A: You can purchase any band you see on the site as an extra to your order.
Q: Are tools to change out the bands myself available for purchase?
A: You can add a set of watch tools at the product page and the checkout page.
Q: What does the lifetime replacement warranty cover?
A: In addition to covering manufacturer’s defects, it also covers accidental damage such as a cracked display, water damage, or a broken band. All you have to do is ship the broken watch back to us and we’ll send you a replacement right away, for life! The warranty does not cover wear & tear on a working watch or a dead battery.